[Important Information: According to article 69 par. 2 L.4446 / 2016 (Government Gazette: A240-22.12.2016), we inform you that for retail purchases over € 500.00 cash payment is not allowed. Payment must be made using a credit or debit card or other electronic means of payment.]

The company provides the following possibilities for the payment of orders:

1. Debit / Credit Card

To pay for an order using a credit or debit card, the card number, expiration date, holder name and three-digit security number (CVV / CVC / CVV2) are required.

The company in no case retains bank card details. In case the customer chooses to pay for the order using a credit or debit card, then he is automatically transferred to a secure online environment under the responsibility of Alpha Bank where he enters his card details.

It is possible to pay:

• via credit, debit and prepaid cards of Visa, Mastercard, Maestro, Diners
• using the Masterpass e-wallet

Transaction security

All payments made using the card are processed through the electronic payment platform of “Alpha e-Commerce” of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer – SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.

2.COD

It is possible to pay for an order in cash, either to the employee of the cooperating courier company, or to a physical store of the company, provided that the order does not exceed the amount of € 500.00.

Cash on delivery is charged with the amount of  2.5€ which corresponds to cash on delivery costs and is not possible for orders sent outside Greece as well as for orders in which the shipment with a Transport Agency has been selected.

Charges outside Greece

Expenses for the purchase and transfer of products and their transfer abroad must be paid in advance by credit card, or a remittance must have been deposited in our e-shop account.

Shipments to destinations outside the Greek territory, regardless of the value of the order, are charged with shipping costs according to the current price list of the cooperating transport company or courier and depend on the weight of the parcel and the country of destination.